Terms & Conditions

These terms and conditions apply to all purchases made via the website of George & Grace London, based in Hondon de las Nieves, Spain, and accessible at info@georgegracestore.com

Applicability
By placing an order, you agree to these terms and conditions.

Product information
We do our utmost to describe the products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

Ordering and payment
Orders are processed upon receipt of full payment. The available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location.

Processing and delivery
- Processing time: 1–3 working days
- Delivery time: 8–10 working days (depending on location)
- Shipments are sent directly from our supplier in China

Returns and cancellations
Please refer to our separate returns policy for all terms and conditions.

Liability
We are not liable for loss or damage during transit if the tracking information shows that the parcel has been delivered. Always check the delivery address carefully.

Intellectual property
All content on the website (text, photographs, logos) is the property of George & Grace London and may not be used without permission.

Complaints procedure                                                                                                Complaints may be submitted in writing via info@georgegracestore.com. We aim to respond within 5 working days.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.